A Manager's Guide to Resolving Team Conflict

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Course features
  • Self-paced & Interactive
  • Device Independent
  • Certificate of Completion
  • Videos
  • Knowledge Checks
  • 60 mins
Course overview
You’d love for your employees to always get along. But the reality is that disagreements happen when you bring together people with different personalities, opinions, and values. As a manager, you need to keep an eye on potential conflicts between employees and help them resolve issues effectively. Otherwise, your team’s morale, productivity, and communication may take a hit.

In this course, you’ll learn why conflict happens, common ways people react to conflict, and how to turn workplace disagreements into opportunities for constructive dialogue, change, and new understanding.

Course ID: ML_LS_029

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Certification included
On successful completion of the course, you will receive a Certificate of Completion, to showcase the skills gained through this course. 

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